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Frequently asked questions
How important is accessibility compliance for nonprofit websites in Canada?
Accessibility compliance is required under laws like AODA and recommended by WCAG. Compliance ensures your website is usable for Canadians with disabilities and protects your organization from legal complaints. For nonprofits, accessible sites are both a legal obligation and a demonstration of your commitment to equity.
What questions should we ask a prospective web agency?
You should ask exactly who will handle your project, how the agency ensures accessibility and privacy, details of previous nonprofit engagements, what post-launch support is offered, and to see public, third-party reviews. Demand specific examples—not just generic assurances.
How do we confirm an agency’s nonprofit sector expertise?
Check for published nonprofit case studies, verified certifications or listings—like on the Drupal.org Marketplace—and multiple public reviews on industry sites (Clutch, Sortlist, GoodFirms). Insist on direct contact with the actual senior team, not just sales staff.
What are the risks of using a cheap or templated website service?
Budget site builders and generic templates often fail to meet nonprofit needs: they ignore accessibility, offer clumsy donation tools, and lack security or dependable support. Short-term savings usually lead to higher costs for fixes or total site replacements down the line.
How long should a nonprofit website project take?
A focused, senior-led engagement can deliver a standard nonprofit website in 6–10 weeks. More complex projects involving integrations or multiple languages typically take several months. Reputable agencies provide a clear project scope and schedule before you commit.
Will we be able to update our own site after launch?
Yes. Every site DoodleWeb delivers comes with a clear, user-friendly admin area and full training, so your staff can manage updates. You stay in control, with expert support available whenever you need it.
Are nonprofit web projects eligible for discounts or pro bono support?
Some agencies—including DoodleWeb periodically—offer discounted or scope-limited work for registered Canadian nonprofits. Always ask about nonprofit pricing, and be ready to show your registration and describe your project goals.
What post-launch support options should we look for?
Look for agencies that provide routine bug fixes, security monitoring, content updates, and regular accessibility reviews. DoodleWeb offers customized maintenance plans tailored to your nonprofit’s size and communication needs.
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